APG Assist is a dynamic emergency assistance service designed by experts to suit you. APG Assist administered on our behalf by Call Assist, operates a 24 hour, 365 days-a-year service for you to contact should your vehicle experience a Breakdown.
The Call Assist Rescue Controllers are trained to the highest degree and are backed by the latest computer technology and mapping facilities together with a fully trained network of Recovery Operators throughout the UK.
If your vehicle suffers a breakdown, this includes running out of battery, help will be sent to the scene of the breakdown and we will pay call out fees and mileage charges needed to repair or assist with the vehicle. If, in the opinion of the Recovery Operator, they are unable to repair the vehicle at the roadside the Recovery Controller will assist in the following way:
Arrange for your vehicle, you and up to five passengers to be recovered to the nearest garage able to undertake the repair, or;
If the above is not possible at the time of the breakdown they will arrange for your vehicle, you and up to five passengers to be transported to your home address or original destination.
A Recovery Operator will be despatched to your home address or within a one mile radius. Attempts will be made to repair your vehicle on the spot. If a repair is not possible they will transport your vehicle to the nearest repairing garage.
Get in touch with one of our team to learn more about the APG Assist Breakdown Cover and how to purchase the plan for your new EV.