Your Finance Options
As an FCA-regulated credit broker we can introduce you to a selected group of lenders (a list is available on request) who may be able to help you finance your purchase. This group of lenders provides us with a range of products which may be suitable for your purchase. We will explain the key features of those products to you.
We do not charge fees for our Consumer Credit services. We will receive a commission payment or other benefits from finance providers should you decide to enter into an agreement with the finance provider, however this will not affect your repayments.
We have taken steps to ensure that if, while advising you, we make a recommendation; such recommendation will be suitable for your demands and needs at the time the recommendation is made. In assessing your demands and needs we may seek such information about your personal circumstances and objectives as might be relevant to enable us to identify your requirements. It is important that you provide us with accurate and relevant information.
We always aim to provide a first-class service, however if you have any cause for complaint any enquiry can be raised by contacting us using the address and telephone number below. Should you remain dissatisfied, you have the right to ask the Financial Ombudsman Service to review your case. You should write to the Financial Ombudsman Service: Financial Ombudsman Service, Exchange Tower, London, E14 9SR.
As an organisation, we are committed to treating our customers fairly, before, during and after a sale.
Before the sale you can expect:
To have any significant and unusual exclusions or exceptions relating to the finance agreement brought to your attention.
A clear statement of price, including where applicable a breakdown of any interest charges.
Details of your cancellation rights and our complaints procedure.
Copies of your finance agreement documentation or information as to when these documents will be dispatched.
After the sale you can expect:
Not to encounter any barriers regarding the Right of Withdrawal from your finance agreement within regulatory agreed timeframes.
To have any complaint dealt with in a timely and professional manner.
If at any time you feel you have not been treated fairly by any member of our staff, please contact us by writing to Drive Green, Marchants Hill, Emborough, Somerset, BA3 4SL, or by telephone 01761 233558., or by email to info@drive-green.co.uk.
CONFIDENTIALITY & DATA PROTECTION
Your information will only be disclosed/provided to third parties for the purposes of providing, arranging, administering, and renewing finance contract(s) and for the purposes of monitoring and/or enforcing compliance with regulatory rules/codes. For full details of where your information will be sent and the purpose of such data transfer, please ask us.
Completely Green Limited is authorised and regulated by the Financial Conduct Authority. Firm Reference number – 790525. We are a broker and not a lender. If you are not happy with the service you have received, you have the right to refer your complaint to the Financial Ombudsman Service.
Please note: Whilst every effort has been made to ensure the accuracy of the used vehicle information and images on this website, some errors may occur. It is important that you do not rely solely on this information, prices or images, and check with us any items that may affect your decision to purchase a vehicle. For an example monthly price, please use the finance calculator on each listing to retrieve a quotation. Representative Hire Purchase Example: Total Deposit: £2000 and Agreement Duration: 48 Months. Representative Personal Contract Purchase Example: Total Deposit: £2000 and Agreement Duration: 48 Months and 8000 miles pa. Representative Personal Contract Hire Example: Total Deposit: 12 months initial rental and 5000 miles pa, and Agreement Duration: 48 Months and Admin Fee: £299. Risk based variable lending rates apply with rates starting from 6.9% APR.