Terms and Conditions

All sales by Completely Green Ltd T/A Drive Green are subject to the following terms and conditions of sale. When purchasing a vehicle from Completely Green Ltd T/A Drive Green you must confirm you understand and agree to the following:

You are the buyer of the applicable vehicle at the price stated.

You are over 18 years of age.

If not paying in full, a £500 deposit payment is required to reserve a car and this deposit is non-refundable, but is transferable to another vehicle.

A public charging lead is included free of charge with every car. An additional 3-pin home charging lead or a home charge point is available for an additional cost.

All cars outside of their manufacturer’s warranty come with a 3-month warranty from Drive Green. An additional Specialist Comprehensive EV Extended Warranty is available for 6, 12, 24, and 36 months.

You understand it is your responsibility to return the vehicle to the seller in the event that you require a statutory repair or wish to exercise your statutory right to reject.

We are a credit broker and not a lender, and we are not providing fully impartial or independent financial advice or recommendations, as we are unable to offer a whole-of-market financial solution.

We work with and are able to provide finance from a limited lender panel, specially selected to enable a broad offering that means we can provide a suitable financial solution for a variety of credit ratings and needs.

Our panel has been chosen due to the competitiveness of their products within the financial market, their customer-friendly on-line digital processes, and their compliance with regulations.

Any commissions received from lenders as a result of our introductions as a broker, will be fully disclosed. Due to commercial arrangements and the commission payments we receive, it means we cannot be viewed as being able to provide fully impartial advice.

If you wish to pay for your car using a 3rd party finance company there will be a £300 additional administration charge.

You understand if distance sales regulations apply, they expire after 14 days.

You confirm by purchasing a vehicle that you have read and agree with these terms and conditions of sale.

The goods shall remain the property of the Completely Green Ltd T/A Drive Green until such time as the purchase price in full is received by Completely Green Ltd T/A Drive Green and any monies have been cleared.

Any vehicle which is returned for a refund is subject to a mileage-based collection charge of £2.50 GBP per mile. The vehicle mileage at point of sale will be determined from the sale invoice, and mileage accrued since the point of sale will be charged at £1.50 per mile.

Any additional damage or alteration on a returned vehicle will be charged to the customer and debited from monies refunded.

All sales are subject to acceptance. This means when you make a purchase we have the right to accept or decline that sale. If your purchase is to be declined, we will inform you of this decision within 7 working days of your purchase. If your purchase is declined all money paid will be refunded in full.

Nothing in this document is intended to affect, nor will it affect a consumer’s statutory rights.