Warranty FAQs

Will I be covered by the manufacturer’s warranty?

Many of the vehicles we sell are still covered by the manufacturer’s warranty. Almost all our EV’s still have their battery covered by their manufacturer warranty,

Does Drive Green Offer Its Own Warranty?

Any vehicle sold by us out of the manufacturer’s warranty will come with our own three-month parts and performance warranty. This covers any issues that cause the vehicle to operate in a way that is considered unsafe or unroadworthy. This also covers issues arising from the motor and drivetrain components that have not occurred through wear and tear. Our warranty does not affect your statutory rights. Contact us if you would like to find out more information about our warranty.

Can I Buy An Extended Warranty?

Yes, it is possible to buy an extended Warranty plan on any of the cars we sell. It is administered by a carefully chosen third party with a specialist EV warranty similar to our own. We have multiple warranty options from 2-3 years, and with claim limits from £1000- to £5000.  For added affordability we also have monthly payable warranty options that run for a renewable 12 month term.  For further information please see below and mention it to your sales advisor.

Download the “Electrical Vehicle Warranty” brochure.

What’s Covered

The following components are covered for a sudden or unforeseen electrical or mechanical failure, subject to the terms and conditions of the warranty is fully complied with.

For a full detailed policy please download the Drive Green Warranty Document using the button below.

Driving Systems (Front/Rear)
All components including bearings, driveshaft, prop shaft, constant velocity joint, four-wheel-drive units.

Breaks
All components including master cylinders, wheel cylinders, brake callipers, servo, brake pumps, brake limiter valves, ABS computer/sensors/pumps.

Steering
All components including rack and pinion, steering box, idler box, power steering rack/ramp and pump, pressure pipes, reservoir, steering column.

Air-conditioning system
All components including air-conditioning pump, condenser, evaporator, (when fitted as standard and excluding accidental damage).

Front/rear suspension
All components including shock absorbers, coil springs, ball joints, swivel joint, McPherson strut, suspension arms, anti-roll bar.

Wheel Bearings
Failure all the front and rear wheel bearings.

Electrics
Front and rear window/headlamp wiper motors, heater fan motor, indicator interrupter unit, electric window motor, sunroof motor, instrumentation gauges, centralised locking solenoids/pumps, switches, relays, sensors, horn.

Traction Battery
Failure of the traction battery where it causes a control or driveability fault only.

Electric Control Modules
Failure of an electric control module (ECU) to operate either the electric drive motor or any other vehicle electrical components (BCM Modules).

Electric Drive Motor
Failure of the electric drive motor.

Items That Are Not Covered

(Not an exhaustive list) Include break frictional material (such as brake discs and pads), consumables, glass, interior and exterior trim, bodywork, tires, keys or remote fobs, charging cable, paintwork, air-conditioning re-gassing or pipes, wiring, wiper blades, or suspension bikes, door trims, worn or wearing suspension components, carpets, Bluetooth connections that are not compatible, satnav/entertainment systems, vehicle chassis, bulbs and lamps.

The only items not covered by the comprehensive Drive Green Approved Used Car Warranty are: (Not an exhaustive list) Include break frictional material (such as brake discs and pads), consumables, glass, interior and exterior trim, bodywork, tires, keys or remote fobs, charging cable, paintwork, air-conditioning re-gassing or pipes, wiring, wiper blades, or suspension bikes, door trims, worn or wearing suspension components, carpets, Bluetooth connections that are not compatible, sat nav/entertainment systems, vehicle chassis, bulbs and lamps.

This Drive Green Approved Used Car warranty does not cover corrosion. The warranty does not cover battery degradation considered appropriate for age or use.

What is the maximum value of warranty claims per used vehicle?

£1000 under our standard warranty, but we have extended warranty options available with a £200 or £5000 claim limit.

Post Author

January 19, 2022

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