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The UK’s largest selection of EV’s with the very best specialist advice to help you find the right Electric Car for you

Warranty FAQs

Buying A Used EV
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Will I be covered by the manufacturer’s warranty?

Many of the vehicles we sell are still covered by the manufacturer’s warranty. Regardless of what any car dealer tells you, this is the best situation for you when purchasing a used car. This is because a vehicle under manufacturer warranty is likely to have the best cover when it comes to any future issues.

Does Drive Green Offer Its Own Warranty?

Any vehicle sold by us out of the manufacturer’s warranty will come with our own three-month parts and performance warranty. This covers any issues that cause the vehicle to operate in a way that is considered unsafe or unroadworthy. This also covers issues arising from the motor and drivetrain components that have not occurred through wear and tear. Our warranty does not affect your statutory rights. Contact us if you would like to find out more information about our warranty.

Can I Buy An Extended Warranty?
Yes, it is possible to buy a 12 month extended Gold Warranty plan on any of the cars we sell. It is administered by a carefully chosen third party with a specialist EV warranty similar to our own. For further information and a price quote please enquire.

What’s Covered

The following components are covered for a sudden or unforeseen electrical or mechanical failure, subject to the terms and conditions of the warranty is fully complied with.

For a full detailed policy please download the Drive Green Warranty Document using the button below.

Download the Drive Green warranty document
Diagram of Car Parts Covered By The Warranty

Driving Systems (Front/Rear)
All components including bearings, driveshaft, prop shaft, constant velocity joint, four-wheel-drive units.

Breaks
All components including master cylinders, wheel cylinders, brake callipers, servo, brake pumps, brake limiter valves, ABS computer/sensors/pumps.

Steering
All components including rack and pinion, steering box, idler box, power steering rack/ramp and pump, pressure pipes, reservoir, steering column.

Air-conditioning system
All components including air-conditioning pump, condenser, evaporator, (when fitted as standard and excluding accidental damage).

Front/rear suspension
All components including shock absorbers, coil springs, ball joints, swivel joint, McPherson strut, suspension arms, anti-roll bar.

Wheel Bearings
Failure all the front and rear wheel bearings.

Electrics
Front and rear window/headlamp wiper motors, heater fan motor, indicator interrupter unit, electric window motor, sunroof motor, instrumentation gauges, centralised locking solenoids/pumps, switches, relays, sensors, horn.

Traction Battery
Failure of the traction battery where it causes a control or driveability fault only.

Electric Control Modules
Failure of an electric control module (ECU) to operate either the electric drive motor or any other vehicle electrical components (BCM Modules).

Electric Drive Motor
Failure of the electric drive motor.

Items That Are Not Covered

(Not an exhaustive list) Include break frictional material (such as brake discs and pads), consumables, glass, interior and exterior trim, bodywork, tires, keys or remote fobs, charging cable, paintwork, air-conditioning re-gassing or pipes, wiring, wiper blades, or suspension bikes, door trims, worn or wearing suspension components, carpets, Bluetooth connections that are not compatible, satnav/entertainment systems, vehicle chassis, bulbs and lamps.

The only items not covered by the comprehensive Drive Green Approved Used Car Warranty are: (Not an exhaustive list) Include break frictional material (such as brake discs and pads), consumables, glass, interior and exterior trim, bodywork, tires, keys or remote fobs, charging cable, paintwork, air-conditioning re-gassing or pipes, wiring, wiper blades, or suspension bikes, door trims, worn or wearing suspension components, carpets, Bluetooth connections that are not compatible, sat nav/entertainment systems, vehicle chassis, bulbs and lamps.

This Drive Green Approved Used Car warranty does not cover corrosion. The warranty does not cover battery degradation considered appropriate for age or use.

What is the maximum value of warranty claims per used vehicle?

£1000 under our standard warranty and £2500 if you take out an extended 12 month Gold Warranty

Written by
Richard Norris
January 19, 2022

Richard is the driving force behind Drive Greens eco-goals. Richard has been involved in the sustainable living and renewable energy sector for many years and his expertise has brought success to several green businesses. His background has a huge influence on Drive Green’s direction and message.

Want to find out more?

Drop us an email or give us a call on:
  • 01761 233 558
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    A37 Bristol Road
    Emborough
    BA3 4SL
  • 01761 233558
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Completely Green Limited is authorised and regulated by the Financial Conduct Authority. Firm Reference number – 790525. We are a broker and not a lender. If you are not happy with the service you have received, you have the right to refer your complaint to the Financial Ombudsman Service.

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